The nework Connect session terminated



  • Dear ALL

    I’m an engineer in a large company, I manage our Remote Access - Network Connect (Server Radius + Juniper AS4500).
    In my zone (Europe), the NC client works fine. There are some issues but it’s easy to solve them.

    NC have been display in an other zone, but it doesn’t work fine…
    A lot of users have this issue: The network connect sessions terminated. Do you want to reconnect ? (nc.windows.app.23711)

    Of course I followed the juniper process corresponding to nc.windows.app.23711 -> NOK
    It’s not a wifi issue, the problem comes from a wire connection too and with any other support: 3G etc…
    And from any places: hotel, airport, different country…
    Finally, this issue is not localized on one laptop version but for a lot of different laptops from this zone.

    This is clearly a problem from this zone, maybe the master is too different than our master ?
    Do you have an idea on this issue ?

    Thank you very much in advance

    Regards


 

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