Trouble with WebUI on v4.0.0r6.0
I have problems configuring my NetScreen devices.
When I get the Web page up in my browser, the menu always disappears. I realize that this seems to be happening due to an error in my computer, and not in the NetScreen device, but what can I do to display the menu?
I am running XP Pro w/sp1, with Symantec Client Firewall enabled (also tried after disabling this, but it didn’t help). Internet Explorer 6.
Have anyone experienced that the menu just disappears? What could help?
I already checked the Knowledge Base at www.netscreen.com, and disabled HTTP 1.1 according to their recommendations, with no effect.
All tips are appreciated…
seaser last edited by
I’ve also this problem. A workaround is using FireFox and not IE. Could you finally figure out the reason of this issue?
iquevedo last edited by
It has happened two times this error, with the same firmware 6.1.0r4 but with different hardware, ssg550M was solved in hours of submission of the error (this time it was getting a snoop), but the problem continues in the ISG1000, the only thing was done in the ISG1000 was to make a session get and send it to a tftp server.
This may be the cause? I did everything suggested in the post above, but nothing
I would appreciate your valuable help
Sorry, status information in IE didn’t show correctly, should be:
‘Opening http://NetScreen IP address/code.html*0…’
Tried to run WebUI from an other, fresh, XP computer with no problems.
Have tried to clear cookies and Web Browser Cache, this have sometimes made the WebUI work. Sometimes…
I can no longer see the “Toggle menu” link/button on the menu. Nothing on the menu is visible. When I load the default Web Page for the NetScreen, I can see everything BUT the menu. On the status line, IE says: 'Opening http://<ip address="">/code.html*0…"
Is there a way to specify what kind of menu you want in the WebUI in the url? As far as I can see, both ActiveX and JavaVM is installed and running, and other sites work as they are supposed to.
Now, I keep an old computer by my side, just to configure the NetScreens, but that should not be necessary.
doehni last edited by
there a two menus: java script menu and java menu
you need java script enabled for the default menu -
if you hit toggle menu once you need a java virtual machine (m$ or sun) installed on your machine otherwise the menu will not appear anymore
I have some customer which can logon to the WUI but can’t load the default page with IE6 and XP. No specific configuration.
All is ok after reinstall IE.
Mike last edited by
Use the CLI to configure it. You could also try to hit “Toggle menu” if you can see that option.