boycey9 last edited by
Hi, I am looking to improve how we use the support meeting function, Can anyone advise if this is possible please.
I would like a shortcut on my desktop to a support meeting so when on the phone to a client I can give them a URL and they go straight to this support meeting.
On the URL I would like to automatically enter the support meeting ID, ie the URL would be a simple one like www.xxxxxx.com/support rather than www.xxxxxx.com/support/123456
Frater last edited by
I must be dense today, how does this generate a static url?
Using the MySecureMeeting feature is nice and all but the url is still far from static with the following variable url:
We have several support staff who want to use this but our users are just going to get confused if we ask them to enter our usernames in the url. Using a common account with the name “Support” works only for one instance at a time.
muttbarker last edited by
You don’t want to use the “standard meeting” you want to use “My SecureMeeting” in which case the user can have their own standard URL. Under roles.
brmurphy last edited by
check out the option for
MySecureMeeting (users have a personal meeting URL)
A personal meeting URL is like a personal meeting room with a fixed address, where users can start a meeting on demand.
although not a “support” meeting, you can do all the same functions through a regular meeting. Infact, when I want to do a “support” meeting, i generally just do an instant meeting and call it good.
Try creating a meeting room for user creating the session!