Policy push to device from the NSM is failing !



  • Dear All,
    When i want to update my ISG 1000 IDP device I get this problem:

    Dear,
    We have this problem :

    Error Code:

    Error Text:
      Exception caught during Update Device:

    InternalException: while generating CLI commands;java.lang.NullPointerException

    Error Details:
        No Details Available.

    Logs:

    Exempt rule(s) will be applied to the IDP Policy on the device.

    Configuration:

    RedHat 4
    NSM Version 2008.1r1

    Could you please help me in emergency because i’m bloked

    Thanks & best regards
    Genyryodan



  • Hello Friends,

    I am facing the same problem, when I try to push the policy to the ISG firewalls, I get the below message

    Error Code: Error Text: Exception caught during Update Device: Internal Exception: while generating CLI commands;java.lang.NullPointerException

    Can someone help me with this please?

    Thanks
    Ganesh



  • Generally this means that in the firewall policy for the firewall you are trying to update there is a blank source, destination or service. I don’t mean “any”, look through the policy for an empty source destination and service. Fix that, try the push again and it will probably work.

    James



  • Hi friends,

    Any updates please !

    Thanks & best regards
    Genyryodan


 

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