Failed to create profilerdb database error installing NSM2009.1r1 Linux ES3

  • Hi,

    I’m trying to install NSM 2009.1r1 on Linux ES3 this installation seems to go through fine until the point at which the install tries to create postgres sql it then fails here. Checking the install log in /tmp the error below is displayed i’m no Linux expert but was hoping that someone may have seen or can make sense of this error. There is more of this error if so required as I only pasted in what I thought was relevant.

    Thanks in advance.

    _WARNING: enabling “trust” authentication for local connections
    You can change this by editing pg_hba.conf or using the -A option the
    next time you run initdb.

    Success. You can now start the database server using:

    /usr/bin/postmaster -D /var/netscreen/DevSvr/pgsql/data
        /usr/bin/pg_ctl -D /var/netscreen/DevSvr/pgsql/data -l logfile start

    20091209040659:    Configuring database
    20091209040700:    Starting database
    postmaster starting
    20091209040701:    Wait for Postgres to start before calling Status
    pg_ctl: postmaster is running (PID: 3972)
    20091209040701:    PostgreSQL Status: STARTED
    /usr/bin/psql: relocation error: /usr/lib/ undefined symbol: krb5_cc_get_principal
    20091209040726:    Creating Profiler database profilerDb
    /usr/bin/createdb: relocation error: /usr/lib/ undefined symbol: krb5_cc_get_principal
    20091209040726:    Stopping postgresql server having lock /tmp/.s.PGSQL.5432.lock and data dir /var/netscreen/DevSvr/pgsql/data
    waiting for postmaster to shut down…. done
    postmaster stopped
    20091209040733:    START dotpad()…
    20091209040733:    END dotpad()…
    20091209040733:    ERROR: Failed to create profilerDb database
    20091209040733:    START earlyexit()…
    20091209040733:      START cleanup()…
    20091209040733:      START dotpad()…
    20091209040733:      END dotpad()…
    20091209040733:      START saferm()…
    20091209040733:      arg: -rf
    20091209040733:      arg: /tmp/netmgtstaging.20091209024601
    20091209040734:      Successfully removed staging dir
    20091209040734:      END cleanup()…_

  • Hi
    Off course it’s always funny to get something working with existing software  :-), but I hope you have read the installer guide.

    Minimum system requirements:

    Solaris 10 operating system, or
    RHEL 32-bit ES/AS 4.0-Update 7 or 32-bit ES/AS 5.0-Update 3 (Minimal
    and Full Install)


  • Hi SSH,

    Yes i did install the but it appears that there is an incompatibility between 2009.1 and Linux ES3 in that the files contained with the only contain rpms / directories for ES4 and ES5.

    As I only have Linus ES3 available iv’e installed the and the and the install went through swimmingly …. now i’ll just run the upgrade to NSM 2009.1 and this should hopefully be resolved. Thanks.

  • you shoulkd run the system update utility before installing the NSM
    have you done that ?

  • Well think this is sorted - looks the version of postgresql that ships with Linux ES3 is incompatible with NSM2009.1. Thanks forum!!