I have a problem with a user on our SSG, his account for some reason doesnt work, I have removed him, edited him but it doesn’t let him login.
I created an test account which works fine, when I tried to rename the account to the users name it doesnt let me authenticate.
Tested it also works…
Remote Management Console
SSGTESTING-> get event
Date Time Module Level Type Description
2009-12-31 16:28:46 system warn 00515 Admin user Jamtani.Jaikumar# has
logged on via Telnet from x.x.x.x:
I tested just now with same user name smith.john# and for the password I used all sort combinations of special characters "@$%^&*(), it worked. Although while creating the user it somehow did not like ".
Does your username only consist # or it also have some other special characters in there.
the username are set as such: smith.john#
I doubt there could some special character in the username/password that would be causing the issue.
Can you share the username/password for the same, so we can have a look and try replicating the same, to confirm if it Screen OS specific bug.